Vacancy Details

We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.

With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates.

We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!

From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.

What can we offer you?

We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal

• Private Counselling with a weekly confidential helpline available
• SimplyHeath healthcare plan
• £150 Wellbeing Allowance per year
• Working elsewhere policy (4 weeks per year)
• Buy and sell annual leave scheme (upto 3 days per year)

What will you be doing as a Agent & Business Support Administrator

You will support the onboarding of new Partner Agents and help existing agents with administrative queries, ensuring files progress smoothly through the Auction Journey. Working closely with Sales, Compliance/KYC teams, and Partner Agents, you will take ownership of a pipeline of cases, ensuring all documentation is complete, compliant, and ready for marketing as efficiently as possible.

• You will support the onboarding of new Partner Agents, ensuring all required documentation and information is collected and processed accurately.
• Act as a key point of contact for Partner Agents, providing administrative support and guidance throughout the Auction Journey.
• Manage and progress a pipeline of files, working closely with Sales, Compliance/KYC teams, and Partner Agents to resolve outstanding requirements and move cases to marketing promptly.
• Maintain accurate records, monitor case progress, and communicate effectively with all stakeholders to keep files moving.
• Identify recurring issues, delays, and opportunities for process improvements to enhance efficiency and the overall Partner Agent experience.

What are we looking for?

• Strong administrative experience within a fast-paced environment, with the ability to manage multiple files, tasks, and priorities simultaneously.
• Highly organised with excellent attention to detail, ensuring information, documentation, and compliance requirements are completed accurately and efficiently.
• A confident communicator who can build effective working relationships with Partner Agents and internal stakeholders, proactively chasing updates and resolving queries.
• A proactive and solutions-focused individual with strong problem-solving skills, the ability to work to deadlines and confidently use CRM systems, trackers, and other business platforms.

Next steps

We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more!

We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates - if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!

Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process!