A better client experience, built into every transaction
Improve client experience for estate agents from first contact to completion. See how a clearer, more connected journey builds confidence, reduces delays and keeps transactions moving.
This MMoA Best Practice Guide has been developed by iamproperty, the UK’s largest independent residential auctioneer and pioneer of the Modern Method of Auction. The Code of Conduct outlined is supported by the NAEA Propertymark, The Property Ombudsman and Essential Information Group.
The guide was created for Estate Agents who are currently offering or are considering offering the MMoA to their clients. This framework serves to help MMoA providers and sets a benchmark level of service for the industry. This guide is applicable for Estate Agents across the UK, covering all aspects of MMoA, from fee structures to client due diligence.
Improve client experience for estate agents from first contact to completion. See how a clearer, more connected journey builds confidence, reduces delays and keeps transactions moving.
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