Accelerating Agent Success- Louise Passfield, Breckon & Breckon

Using iamproperty CRM streamlines the business and keeps processes simple so that staff have more time to be out doing viewings and taking on new properties

Who?

Established in 1947, Breckon & Breckon is an Estate Agency covering the whole of Oxfordshire, with seven regional offices and eight specialised divisions. Operations Manager, Louise Passfield describes the impact of iamproperty’s services on Breckon & Breckon’s success.

Why iamproperty?

Louise said: “The iamproperty team are always helpful and we have a good long-term relationship with team members from the previous team. The team feels like an extension of our own, which was achieved by always having the technical team around to sort any issues straight away.

“We used Gemini for 16 years and always received an excellent service from the whole team, however, two years ago we made the transition to iamproperty CRM which has been an excellent software switch for our company. It provides so many options that the previous system couldn’t and it’s extremely easy to use. It is also cloud based, which is perfect for our staff being able to work remotely.

“Using iamproperty CRM streamlines the business and keeps processes simple so that staff have more time to be out doing viewings and taking on new properties. The system covers all the areas we need for our lettings business and the calls to technical are very helpful. The service is easy for all staff to use and provides one portal for the day to day running of our business.

“All the staff who supported us during the transition to the new software have been extremely helpful and a special mention to Tim for all the training and guidance we received.”

Over to you…

“iamproperty’s CRM is great for lettings businesses as it allows you to keep all systems in one place – it’s great!”